We run deliveries once per week, typically on Wednesdays. At checkout, you'll select your preferred delivery week and we'll confirm the specific date as it gets closer. If anything changes, we'll always reach out ahead of time.

We deliver across Ontario — from west to east, and as far north as Muskoka. Not sure if you're in our delivery area? We'll check your postal code on checkout and confirm or you can reach out at hello@lunegardens.com and we'll let you know.

We charge a flat delivery fee on orders under $75. Delivery is free on orders over $300. For very large or heavy orders (items over 113 kg), we'll provide a custom shipping quote — just reach out to us at hello@lunegardens.com.

We personally deliver every order — no third-party couriers. Each delivery run is carefully routed based on order volume, nursery pickups, and geography, and we plan around weather conditions to make sure your plants arrive healthy. It's a little more involved than dropping a box at the door, but we think your plants are worth it.

We won't deliver a damaged plant. If you received the wrong plant, please contact us within 48 hours of delivery at hello@lunegardens.com with photos of the issue. We review every situation individually and will do our best to make it right.

Absolutely — just place your order through our online store as normal. Our inventory is updated regularly, so what you see online reflects what's currently available.

Each product page shows live availability. If something is currently out of stock, you can enter your email address on the product page to be notified as soon as it's back.

Local pickup isn't available at this time. All orders are delivered directly to you.

Water your plants every day until they're in the ground. Smaller pots (under 2 gallons) may need watering twice a day during hot weather, particularly in July and August. If possible, keep your plants in a shaded spot while they're waiting to be planted — this helps the pots from drying out too quickly. Don't rely on rain to do the job: pots can dry out fast even after a shower, so check them regularly.

Yes! We carry a selection of native Ontario plants and have a dedicated collection on our website where you can browse them all in one place.

All sales are final. Because plants are living, perishable organisms, we're unable to accept returns or issue refunds once an order has been delivered. We hand-pick every order for quality, but a plant's health after delivery depends on the conditions it's cared for in. If you received the wrong plant or your order was damaged on arrival, please contact us within 48 hours at hello@lunegardens.com with photos and we'll do our best to sort it out. Learn more about out Return Policy.

We'd love to help — email us at hello@lunegardens.com or fill out our online form and we'll get back to you as soon as we can.